Help

  1. Basics

    To use all of the features of the SAPODO website please take care to this details:

    • Your web browser should be able to handle JavaScript and it has to be activated.

    • Your web browser have to be installed the recent version of the Adobe Flash Player.

    • Your web browser need to support cookies and they have to be activated.

    • A webcam and a headset has to be attached to your Mac or PC.

  2. Choose a web browser

    Please choose your web browser first:

  3. Specification for Microsoft Internet Explorer

    Enable Javascript

    Please go to the menu Tools and select Internet Options first.

    Configuration of Microsoft Internet Explorer

    Select the Tab Security now and click on the Button Custom level as shown in the window below.

    Configuration of Microsoft Internet Explorer

    Another window will be open, now look for the group Scripting and enable the item Active scripting.
    Now click the OK button and close both windows.

    Configuration of Microsoft Internet Explorer

    After you have closed the configuration windows, press the F5 Key on your keyboard to reload the page.

    Enable Cookies

    Please go to the menu Tools and select Internet Options first.

    Configuration of Microsoft Internet Explorer

    Now select the Tab Privacy and click on the Button Advanced.

    Configuration of Microsoft Internet Explorer

    Another window will be open, activate here the checkbox Override automatic cookie handling and accept both, First-party Cookies and Third-party Cookies.
    Now click the OK button and close both windows.

    Configuration of Microsoft Internet Explorer

    After you have closed the configuration windows, press the F5 Key on your keyboard to reload the page.

    Update or installation of the Adobe Flash Player.

    If you have allready installed the Adobe Flash Player please make sure that you have the recent version installed. If not, please download and install the recent version.

    » Current version of Adobe Flash Player

    If you havn't installed the Adobe Flash Player yet, let's do it now. First we have to check some configurations in your web browser.
    Please go to the menu Tools and select Internet Options first.

    Configuration of Microsoft Internet Explorer

    Select the Tab Security now and click on the Button Custom level as shown in the window below.

    Configuration of Microsoft Internet Explorer

    Another window will be open,  look in the shown list for the group Run ActiveX controls and plug-ins and Script ActiveX controls marked safe for scripting and enable both.

    Configuration of Microsoft Internet Explorer

    Enable in the same group the item Binary and script behaviors and set Download signed ActiveX controls to Prompt (recommended).
    Now click the OK button and close both windows.

    Configuration of Microsoft Internet Explorer

    After you have closed the configuration windows, press the F5 Key on your keyboard to reload the page.

    If you have enabled the ActiveX components we can install the Adobe Flash Player.

    » Current version of Adobe Flash Player

    Please restart your web browser after the installation of the Adobe Flash Player.

  4. Specification for Mozilla Firefox

    Enable Javascript

    First click in the menu Tools and select Options...

    Configuration of Mozilla Firefox

    Now select the Content Tab in the Options window and Enable JavaScript. Then click on the button Advanced...

    Configuration of Mozilla Firefox

    Another window will be open, Compare the JavaScript configuration with the screenshot below.
    Now click the OK button and close both windows.

    Configuration of Mozilla Firefox

    After you have closed the configuration windows, press the F5 Key on your keyboard to reload the page.

    Enable Cookies

    First click in the menu Tools and select Options...

    Configuration of Mozilla Firefox

    In the Options window select the Tab Privacy and Accept cookies. After that press the OK Button.

    Configuration of Mozilla Firefox

    After closing the configuration window, please press the F5 key on your keyboard to reload the browser window.

    Update or installation of the Adobe Flash Player.

    If you have allready installed the Adobe Flash Player please make sure that you have the recent version installed. If not, please download and install the recent version.

    » Current version of Adobe Flash Player

    Please download and install the Adobe Flash Player.

    » Current version of Adobe Flash Player

    Please restart your web browser after the installation of the Adobe Flash Player.

  5. Specification for Opera

    Enable Javascript

    First click in the menu Tools and select Options... Open the Preferences window by click in the menu Tools and select Preferences...

    Configuration of Opera

    In the Preferences window please select the Tab Advanced and make sure that Enable JavaScript is checked. After that please open Javascript options...

    Configuration of Opera

    Another window will be open, Compare the JavaScript configuration with the screenshot below.
    Now click the OK button and close both windows.

    Configuration of Opera

    After you have closed the configuration windows, press the F5 Key on your keyboard to reload the page.

    Enable Cookies

    First click in the menu Tools and select Options... Open the Preferences window by click in the menu Tools and select Preferences...

    Configuration of Opera

    In the Preferences window please select the Tab Advanced and check Accept cookies. Please close the window by click on the OK Button.

    Configuration of Opera

    After closing the configuration window, please press the F5 key on your keyboard to reload the browser window.

    Update or installation of the Adobe Flash Player.

    If you have allready installed the Adobe Flash Player please make sure that you have the recent version installed. If not, please download and install the recent version.

    » Current version of Adobe Flash Player

    Please download and install the Adobe Flash Player.

    » Current version of Adobe Flash Player

    Please restart your web browser after the installation of the Adobe Flash Player.

  6. Specification for Apple Safari

    Enable Javascript

    Click in the menu Edit first and select Preferences...

    Configuration of Apple Safari

    In the Preferences window select the Tab Security, Enable JavaScript and close the Preferences window.

    Configuration of Apple Safari

    After closing the configuration window, please press the F5 key on your keyboard to reload the browser window.

    Enable Cookies

    Click in the menu Edit first and select Preferences...

    Configuration of Apple Safari

    In the Preferences window select the Tab Security, mark in the section "Accept cookies" the item Only from sites you navigate to and close the Preferences window.

    Configuration of Apple Safari

    After closing the configuration window, please press the F5 key on your keyboard to reload the browser window.

    Update or installation of the Adobe Flash Player.

    If you have allready installed the Adobe Flash Player please make sure that you have the recent version installed. If not, please download and install the recent version.

    » Current version of Adobe Flash Player

    Please download and install the Adobe Flash Player.

    » Current version of Adobe Flash Player

    Please restart your web browser after the installation of the Adobe Flash Player.

  7. Check webcam and headset


    You can check webcam and headset, if they are connected and installed on your pc.

    » Show connection/webcam test